RESOLVED: Email count issues December 8th, 2020
Updated: Feb 4, 2021
Issues with count appearing as duplicates in email has been resolved as of 3:40 am 12/8/2020.
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See AllOur API for the main application server went down this morning at 10:40AM and was down until 1:06PM Eastern Daylight Time (New York, USA). The issue was due to a series of coincidental errors starting
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Authentication tokens for our email systems encountered issues resulting in email failures on Monday, June 9. Emails resumed this morning at 9:14AM and will continue normally daily from now on.
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We have reports of intermittent delays of email alerts and API delays. We are looking into the issue and hope to have an update in 24 hours.
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